Here’s a couple of interesting articles I’ve read recently that you might enjoy as well:

They both center around “suckage” and they both attempt to get around it. Wil Shipley, author of the first article, is one of the founders of OmniGroup and Delicious Monster and a captivating writer. Scott Berkun, formerly responsible for usability at Microsoft (ha ha), has a considerable corpus of works that I would recommend highly.


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